Refund policy

Return and Refund Policy — Paloma Club

We accept returns within 30 days of delivery. To be eligible for a return, items must be unworn and unwashed, with tags attached and in their original condition.

Paloma Club products are made to order. Because each item is produced for you, please allow production time before shipping, as described in our Shipping Policy. Made-to-order items that have been worn, washed, damaged, or altered are not eligible for return.

To start a return, contact us with your order number. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be issued to your original payment method.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. Original shipping charges are non-refundable unless otherwise required by law.